Making a Booking

​We recommend opening a booking profile  'sign up' (top right on website header) before making your first appointment which which will enable you to move the booking should you need to.  

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Booking Policy
£5 Booking Fee (deducted from purchases)

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Appointments are available for any number of children (please book for the correct number of children otherwise there will not be enough time allocated) and carry a minimum £5 charge per child (deducted from purchases on the day or credit voucher issued).

Appointment reminders are sent out by email 24 hours before the appointment.
 

We require 24+ hours notice to cancel an appointment and if you do not attend, we do not offer a refund or credit note.

Please note we offer a professional measuring and fitting service so if you change your mind after you make a purchase then we do not provide a refund but we will gladly provide an exchange or credit note.
 

Ahead of your visit, please read our Shoe Buying Guide & Returns Policy for important information  here
 

If your child is anxious or sensitive about having their feet measured/fitted then you may find our social story helpful here.

 

By booking an appointment you confirm that you have read and accepted the above policy.